Managing an event can come with a set of complex, unique challenges that can test even the most seasoned professionals. From effectively capturing registrations to ensuring a seamless attendee experience, each aspect requires careful consideration and precise execution. Here, we’ll explore five common challenges event planners face and discuss how OneSystem Plus can help streamline the process and enhance your event’s success.
Challenge #1: Complex registration processes
A smooth, fast and user-friendly registration process with customization options can set your event apart. However, striking the right balance between efficiency and customization can be challenging. Many platforms are either too rigid or too complex, leading to delays and increased costs.
Solution: OneSystem Plus simplifies the registration process with its intuitive, customizable platform. With over 100 ready-to-use integrations, the technology molds to any third-party application or security specification. Built-in business intelligence tools and AI provide standard and custom dashboards and reports for deeper audience insights. Dedicated project managers ensure smooth operations, and skilled contact center agents are available to assist registrants throughout the event cycle.
Challenge #2: Housing coordination
Another crucial aspect of event management is securing and managing housing. You want to make sure your attendees have the best possible stay, with premium accommodations at competitive rates. You also want to avoid potential attrition expenses and maximize your housing revenue.
Solution: OneSystem Plus helps organizations secure and manage event housing with premium solutions and comprehensive support. MCI USA’s experts negotiate the best rates and accommodations for your attendees, and offer VIP services to exhibitors, large groups and international visitors. Our on-site and contact center agents provide seamless assistance, and our customized marketing initiatives increase block bookings and reduce attrition expenses. We also plan for your future events, ensuring a smooth transition and continued success.
Challenge #3: Engaging and empowering exhibitors
Exhibitors seek meaningful engagements that translate into valuable partnerships. Event managers must provide exhibitors with the tools and data they need to connect with the right attendees, generate leads and grow their business.
Solution: OneSystem Plus’ Plus Lead app uses advanced AI to identify and qualify leads in real-time. The AI matches exhibitors with attendees based on their interests, and updates lead scores and summaries, helping exhibitors focus on the best prospects. Additionally, exhibitors can access full-cycle support from pre-show marketing to post-show follow-ups, ensuring they can turn leads into loyal customers.
Challenge #4: Data analytics and reporting
Understanding attendee behavior and event performance is crucial for future planning, but gathering and analyzing data can be challenging.
Solution: OneSystem Plus includes built-in business intelligence tools and AI capabilities that offer both standard and custom dashboards and reports. These tools provide valuable insights into attendee behavior and event performance, helping organizers make data-driven decisions and enhance future events.
Challenge #5: Finding a reliable and trustworthy event partner
Another large aspect of event management is finding a strategic partner that understands your organization’s goals, shares your vision and supports your success.
Solution: OneSystem Plus offers a comprehensive solution for event registration and housing challenges and provides a dedicated partnership with MCI USA, a leader in event management with over 30 years of experience. With OneSystem Plus, you can trust that your event will be supported by technology that meets your unique needs and ensures exceptional outcomes.
Event management is both rewarding and demanding, requiring a platform that can handle every challenge. OneSystem Plus is designed to meet these needs seamlessly. By combining the best of traditional SaaS with the flexibility of custom platforms, OneSystem Plus provides a superior user experience for registration, housing and lead cultivation — all in one place. With OneSystem Plus, you’re not just getting a platform; you’re gaining a partner committed to your success.
Contact us today to see how we can help you overcome event management challenges and elevate your events to the next level.
