The Art of Crafting Tailored Incentive Experiences

Fusing location and theme to build more engaging events for your incentive travel program

How choosing the right destination enhances the theme and overall experience of incentive events

Crafting an unforgettable incentive travel event heavily relies on understanding how the location and theme interact to influence the event design. Not only do these two elements affect the design elements of an onsite experience, but they greatly fuel the portrayal of your brand’s company culture. Incentive event attendees are not just joining your brand onsite to travel and explore a new culture, they are there to engage with your brand. It is imperative that the theme and destination chosen shines a light on your company’s goals in order to inspire employees in new ways and encourage them to engage. Your event design should also reflect your brand persona in more ways than one. From conception to actualization, design is one of the most crucial pieces of the incentive travel planning process, and it affects every aspect of the experience, setting the tone and reinforcing the theme for your company’s top achievers. In this article, we will talk about all carefully curated elements of the incentive event design process, from website design and pre-event materials to onsite settings and signage.

The Digital Gateway: Building a Custom Website

The first impression is paramount. Event websites provide the initial opportunity for attendees to immerse themselves in the event destination before they even arrive, digitally guiding them through details about the destination, itinerary, activities, cultural considerations, FAQ, and more. Landing pages that showcase the destination’s beauty and uniqueness, highlight the trip’s activities, and bring the theme to life through sleek design and interactive elements set the tone for a tech-forward retreat. The design of the website should build excitement among attendees and act as the gateway to online registration.

Fusing Location and Theme - Graphic 1

Pre-Trip Teasers

Mailing materials, including pre-travel documents and “Know-before-you-go” information, should be the first physical touchpoint to engage attendees. Distributing beautifully designed itineraries encased in custom packaging hints at the locale they can expect to enjoy. Everything from the mailing’s texture, imagery, color palette, and verbiage should reflect the essence of the destination and the event itself. From artful travel documents and programs, luggage tags, and specialty branded box tops, the details matter to help set the stage and capture luxury in every aspect.

Fusing Location and Theme - Graphic 2

Locale-Aligned Itineraries

Before attendees arrive on-site, ensure all activities celebrate the destination's unique offerings, while embodying the event's core message and theme. For an event centered around leadership, envision a day spent with a renowned local leader, culminating in a workshop held in a venue that has stood the test of time, echoing the event's focus on enduring success. Or for example, imagine an MCI specialty, visiting the Horse Whisperer in Santa Barbara to not only experience one man’s divine-like connection to the nature world but also learn a little more about the spirit of human connection. These activities exist not only to fuel inspiration amongst your attendees, but also provide them with the opportunity to connect with other cultures and dive into new experiences.

On-site Immersion

As attendees arrive at the destination, every element of the experience should help craft your event narrative. Elements of theme and destination can be incorporated across all aspects of an onsite event, from food to décor, to signage and welcome gifts, all these details add to the narrative your brand is trying to convey. Incentive trips should strive to make attendees feel like they are part of an exclusive club, fostering positive feelings of team spirit and brand loyalty. Details like specialty designed menus that feature local delicacies prepared by celebrated chefs inspire excellence as our client’s guests set forth on their incentive journey, and in turn, inspire excellence for your brand.


Before & After Examples of Onsite Incentive Design

Fusing Location and Theme - Graphic 3
Fusing Location and Theme - Graphic 4

By fusing the chosen destination with the thematic core of your event, you're not just planning an incentive travel experience; you're curating a journey that resonates deeply with your brand's culture and aspirations. This design process ensures every element, from the digital gateway of the event website and the tangible pre-trip materials to the immersive on-site experience, champions your company's values and achievements. By honoring this process, you craft an environment where attendees not only explore a new culture but feel a sense of belonging with your brand. Carefully designing an Incentive event experience forges stronger connections between your attendees and the company, encouraging a collective stride towards future achievements.

By intricately weaving together the destination's character with the event's thematic goals, MCI can carefully curate an incentive event tailored to our client’s needs. If you’re ready to explore the globe-trotting possibilities of an MCI USA incentive travel trip, connect with us today to discuss how we can curate a culturally significant experience that goes beyond rewards.

MCI USA

Great ideas start as conversations

Get in touch
Back to top