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BEYOND: MCI helps Ocado showcase tech leadership and build global partnerships

THE CHALLENGE

Showcasing Ocado's leadership
 

Ocado wanted to reach all of their retail business partners around the world and effectively demonstrate how they have redefined ecommerce and highlight their offering of unique and bespoke partnerships. This was an opportunity to showcase Ocado’s pioneering technology and innovations, their strategy and their vision.
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Brand Ocado

Industry Science & Technology

Service Experiences & Events

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THE SOLUTION

An immersive experience to demonstrate partnership and innovation

150 international business partners came to London for a face-to-face presentation on how Ocado partnerships can take them and their customers far beyond their expectations. To achieve maximum impact, we designed an overarching theme: BEYOND.

Our communication strategy hinged on one crucial element – partnership. By recognising that each delegate would need a unique relationship with Ocado, we were able to thread that sentiment through the entire event. With each attendee arriving with a unique business model, customer base, and expectations, this meeting provided a real platform to demonstrate how Ocado can take their partners “beyond”.  

One immersive experience brought everybody together, while smaller, intimate breakout sessions encouraged discussion and networking. Senior Ocado team members shared success stories and insights, and discussed just how Ocado’s innovative technology was helping Ocado and their partners exceed their goals. 

To help bolster the concept of true global partnerships, our strategy included providing delegates with instant translation tech, to ensure seamless interaction with Ocado and fellow attendees from start to finish. 

To showcase Ocado’s leadership in its field – and to dial up excitement among attendees – we organised an exhibition and demonstration of Ocado’s bots, displaying their patented machine technology that packages, sorts and learns in real time. 

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THE RESULTS

This was the first time Ocado brought 150 of their key market suppliers together to showcase how and why they are leaders in ecommerce technology.

Through immersive-experience design and installations, we positioned Ocado: a leading global, technology business that is redefining ecommerce, fulfilment and logistics.  

Over the course of two years, we have delivered pre-event consultative workshops, partnering with the senior team in identifying the right messaging, the right delivery mechanisms and experiences, the right language and the right tone of voice for the premium innovation event: BEYOND. 

MCI conceived and delivered the inaugural BEYOND event, which proved so successful that the senior management team at Ocado identified BEYOND as the flagship engagement programme for the coming years. MCI now consults in developing pre-event campaign actions, event shape, presentation techniques and messaging delivery at the event, along with further recommendations that feature post-event communications, designed to sustain the impact and personalisation of the BEYOND programme. 

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